Virtual Direct Care provides an immediate, modern escape hatch. We bypass regional doctor shortages and multi-hour emergency room delays by delivering same-day or next-day Internal Medicine care to adults across Richland, Kennewick, and all of Benton County, entirely virtually.
As part of our Washington virtual healthcare network, adults across Benton County connect with a dedicated Internal Medicine physician, same-day or next-day.
Board-certified Internal Medicine · Licensed in Washington · 100% virtual
Benton County's healthcare system is facing a severe shortage of primary care options. With local provider numbers sitting far below the Washington state average, traditional clinic waitlists for new adult patients routinely stretch into multiple months. Tri-Cities regional tracking data shows that Benton and Franklin counties suffer from a massive provider deficit. Benton County operates with only 3.53 licensed physicians per 1,000 residents. This severe deficit forces thousands of residents to seek basic medical management, routine checkups, or prescription refills in overcrowded emergency facilities, causing non-trauma wait times at Kadlec Regional Medical Center to reach 5 to 9 hours. Insurance Denial Hurdles: Tri-Cities regional systems are experiencing widespread administrative strain due to new trial Medicare and commercial insurance processing programs, leading to unprecedented care delays and a complete loss of independent, private practice alternatives.
Need a hands-on exam or imaging? your physician writes the orders and coordinates directly with these Benton County facilities at wholesale cash rates.
Pay one flat, predictable monthly fee. No insurance needed. No copays.
Text, call, or video chat your doctor directly. Skip the clinic visit entirely.
Get diagnoses, treatment plans, and specialist referrals right from your phone.
Ordered directly from the wholesale vendor, at a fraction of the cost, to the patient directly.
Traditional healthcare is broken, trapping you in a cycle of weeks-long waiting rooms, rushed 10-minute appointments, and surprise medical bills. Our 100% virtual Direct Primary Care model completely tears down those walls, giving you an unlimited, direct lifeline to your personal doctor right from your phone. By eliminating insurance middlemen, we replace bureaucratic headaches with instant text messaging, unhurried video visits, and transparent pricing. It is healthcare precisely how it should be: deeply personal, instantly accessible, and entirely built around your life, not the clinic's schedule.
The corporate model
Traditional corporate telemedicine promises convenience but delivers a digital assembly line. Every single time you book an appointment, you get a completely different doctor who has never met you before. You are trapped in a rotating pool of random, faceless strangers, forced to repeat your entire medical history from scratch during a rushed five-minute video call. It is cold, transactional, and exhausting.
The Virtual Direct Care model
Our virtual Direct Primary Care model completely shreds that broken corporate system. Instead of a tech-monitored pool of strangers, you get one dedicated personal doctor who actually knows your name, remembers your history, and picks up right where you left off. We traded the corporate assembly line for a lifelong relationship, giving you a true medical partner who is just a text away, every single time.
Direct access to your physician via secure video, phone, or text messaging. No appointment limits, reach out whenever you need care.
Heart monitoring, hormone care, and modern diabetes management. Expert care for chronic CAD, CHF, fluid optimization, and cardiovascular profile optimization.
Personalized medical weight management, lifestyle optimization, and direct access to GLP-1 therapies.
Expert virtual care for digestive health, chronic acid reflux, asthma, COPD, and bronchitis.
Advanced chronic tracking for kidney function, joint health, and complex autoimmune conditions.
Integrated treatment for nerve disorders, migraines, anxiety, depression, and mental well-being.
Virtual triage for uncomplicated UTIs, plus long-term care for stable, chronic viral conditions like Hepatitis B, C, or HIV.
Personalized vaccine planning, malaria prophylaxis, and traveler's diarrhea prescriptions tailored to your international destination.
Comprehensive virtual protocols for HIV prevention, including regular electronic lab ordering and monitoring.
No insurance required. No hidden fees. Just honest, accessible healthcare.
$83 /mo
Full virtual primary care access for adults.
$113 /mo
Comprehensive care tailored for mid-life health needs. Includes Tier 1 services plus:
$99
One-time onboarding fee to get you started.
All plans include direct access to your physician, personalized care plans, and wholesale pricing on labs, meds, and imaging.
The modern healthcare system is built on inertia. It is a labyrinth of bureaucratic "hall monitors" treating your time as an afterthought and your health as a transaction. We founded Virtual Direct Care to declare the era of the 1990s clinic dead. We replaced the broken system with a direct, high-bandwidth partnership between you and your doctor.
The most vital relationship in medicine is between doctor and patient. In traditional clinics, insurance companies dictate your visit length and treatment protocols. We have fired the hall monitor. Virtual Direct Care operates on a direct, unmediated contract between you and your physician.
The legacy model charges you a heavy "friction tax" of waiting rooms and phone tag. We have completely eliminated the middleman. By engineering a digital-native, office-less infrastructure, we redirect resources away from administrative bloat and invest them entirely into your access, data, and results.
This friction has caused a structural collapse in our state. Every single one of Washington’s 39 counties is now a federal healthcare shortage area, leaving 23% of adults with no regular doctor. Washington ranks 50th in the nation for hospital beds per capita. We built Virtual Direct Care as your private escape hatch. You bypass the state’s severe provider deficit entirely.
Our primary duty is to be available and effective. We stripped away the lobby and the insurance games to prove that elite internal medicine does not need a physical building, it needs a clear, direct digital connection. We do not chase patient volume; we obsess over your optimized health outcomes and general well-being.
No. Virtual Direct Care operates entirely outside the insurance system. By eliminating insurance middlemen and administrative billing bloat, we can pass those direct cost savings to you through unlimited care and deeply discounted wholesale labs.
Yes. In most cases, you can use your Health Savings Account (HSA) or Flexible Spending Account (FSA) funds to cover your monthly membership fees or wholesale labs. Please consult your specific tax advisor to confirm.
Virtual Direct Care covers your comprehensive primary care, but it is not insurance. We highly recommend maintaining a high-deductible insurance plan or healthshare plan to cover major emergencies, surgeries, or unexpected hospital stays.
No. Virtual Direct Care does not prescribe controlled drugs under DEA classifications (II–V). These specialized medications require in-person clinical monitoring and are best managed by a local physical clinic.
We order your bloodwork or scans electronically to our wholesale partner facility nearest to you in Washington. Because we bypass insurance markups, you pay the heavily discounted wholesale cash price directly to the facility, saving up to 80-90%.
Modern internal medicine relies heavily on high-fidelity clinical data, advanced diagnostics, and targeted symptom analysis. During video visits, your physician utilizes guided visual inspections, real-time physiological assessments, and data from your wearable health devices. Combined with wholesale diagnostic lab work and imaging ordered near your home, this gathers a comprehensive clinical profile that matches, and often exceeds, the accuracy of a rushed, traditional 5-minute physical exam.
All you need is a standard smartphone, tablet, or computer with a working camera and a stable internet connection. When it is time for your visit, you will receive a secure, encrypted link via text or email. There are no complicated software downloads or tech barriers, you just click the link and instantly enter our private virtual exam room.
If you experience an acute physical emergency, you must call 911 or visit an emergency room immediately. For non-emergency situations where a hands-on physical exam is clinically necessary (such as an advanced orthopedic injury or a specialized palpation), your physician will seamlessly coordinate your care, write the necessary orders, and refer you directly to a trusted local, in-person specialist or imaging center in your area.
Absolutely. Your privacy is legally protected. All video consults, phone calls, text messages, and digital medical charts are conducted through a secure, fully encrypted platform that strictly complies with HIPAA regulations. Your private medical data is completely shielded from insurance companies, corporate networks, and outside tech platforms.
Yes. However, because Virtual Direct Care operates entirely outside of government billing networks, we do not participate in Medicare. If you are a Medicare beneficiary, you can absolutely join as a private member to secure instant access and elite internal medicine oversight. You will simply sign a standard, one-time waiver acknowledging that neither you nor the practice will bill Medicare for primary care services. Your traditional Medicare benefits will remain fully active for outside specialists, hospital stays, and prescriptions.
There are zero long-term commitments. Virtual Direct Care operates on an honest, transparent month-to-month membership. You can cancel your subscription at any time with a simple 30-day notice. However, because we deliberately cap the total patient list to guarantee high-bandwidth, instant access for active members, re-enrollment after canceling is subject to availability and a new registration fee.
No. Because medical care is governed by the physical location of the patient, we only provide care to individuals who are physically located within Washington State at the time of the visit. You must be a Washington resident or be physically inside state borders during digital consults.
We handle them completely digitally. We can review, complete, and sign standard medical documentation, such as employer wellness forms, DMV health questionnaires, or non-acute specialist referrals, based on your comprehensive digital medical chart and recent wholesale lab diagnostics.
Join the movement toward independent, direct-to-patient healthcare. Washingtonians deserve a primary care experience that respects their time, their budget, and their health.
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Attract top talent and keep your team healthy without the sky-high costs of traditional corporate health insurance, deductible premiums, and lost productivity from employee sick calls. Our 100% Virtual Direct Primary Care membership lets Washington employers give their team round-the-clock, personalized medical access for a flat monthly rate. No copays, no insurance headaches, and 100% predictable overhead.
Nearby counties we serve